IT Cloud Services Engineer - Littleton

Position Summary:

This person will support and augment the current team and will play a key hands-on role.

Status: Full-Time, Salary

Responsibilities:

• Perform day to day administration to ensure performance, stability, and capacity of cloud-based systems.
• Define, procure, and implement Microsoft 365 solutions aligned with Middlesex standards.
• Ensure license compliance for Middlesex, optimizing costs and benefits while identifying opportunities for consolidation or upgrades.
• Develop and maintain cloud solutions aligned with company objectives.
• Deploy new applications to the cloud. Migrate existing applications from on-premises infrastructure to the cloud.
• Optimize resources to ensure cost-effectiveness.
• Ensure data security and compliance with industry standards.
• Assist with defining, procuring and implementing IT infrastructure, support, and services consistent with Middlesex standards & guidelines.
• Identify, coordinate, and communicate resource requirements to support cloud technologies.
• Lead and support efforts related to data center consolidations and cloud first strategy.
• Provide L2/3 support for the end-user computing environment and assist during major initiatives and high-ticket volumes.
• Monitor, plan, and coordinate the distribution of software, policies, hotfixes, security patches, and service packs.
• Create and maintain technical documentation and drive process improvement with standard operating procedures.
• Mentor service desk staff, promote a strong team environment and knowledge sharing
• On-call support during non-standard business hours as needed
• A limited amount of travel may be required.

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