Collections Specialist - Teaneck

apartmentRobert Half placeTeaneck calendar_month 

Position Overview:

We are seeking a Collections Specialist to join our Finance team in a fast-paced environment. This role is based fully on-site near Englewood, NJ, with potential for permanent hire.

Key Responsibilities:

  • Make 60–100 collection calls daily to customers with outstanding balances.
  • Review invoices and statements; process and schedule payments (credit card/ACH).
  • Enroll customers in online portals and send aging balance reports.
  • Provide cash forecasting and handle payment applications/credit memos.
  • Approve/reject orders, manage credit holds, and create payment plans when needed.

Qualifications:

  • 3+ years of collections experience required.
  • Strong reconciliation, billing, and cash application skills.
  • Proficiency in Excel, Word, and Outlook; experience in sanitation/recycling is a plus.
  • Excellent communication and negotiation skills with the ability to manage high email/call volumes.
  • Bilingual in Spanish is a plus.

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