[ref. n0740217] Corporate Director of Ambulatory Wound Care Operations & Physician Relations - Enola
Overview:
Corporate Director of Ambulatory Wound Care Operations & Physician Relations
The Corporate Director of Ambulatory Wound Care Operations & Physician Relations is responsible for overseeing wound care and hyperbaric oxygen therapy (HBO) management across our healthcare organization, with a focus on the ambulatory sector.This role will work closely with clinical teams, quality improvement initiatives, and leadership to develop and implement best practices in wound care and physician engagement. The Director will also lead business development efforts for the ambulatory wound care business and build strong relationships with physicians to drive growth, improve care, and optimize revenue management.
Responsibilities:
Operations Management:- Develop and implement standardized wound care protocols and guidelines based on current evidence-based practices and industry standards.
- Conduct regular wound care audits and assessments to evaluate compliance with established protocols and identify opportunities for improvement.
- Collaborate with purchasing and supply chain management to ensure the availability of necessary wound care products and supplies, providing cost-benefit analysis.
- Monitor clinical performance metrics and develop improvement plans to optimize patient care and operational efficiency.
- Foster a collaborative culture by working with clinical leads across all departments to ensure seamless integration and implementation of wound care best practices.
- Lead and oversee business development initiatives to expand ambulatory wound care services and oversee the growth of the Ambulatory business development focus to include rehabilitation, identifying new market opportunities and growth strategies.
- Build and maintain strong relationships with physicians, serving as the primary liaison to improve collaboration and promote referrals to ambulatory wound care services.
- Develop and implement physician engagement strategies to enhance partnership, improve patient care, and increase referrals.
- Monitor market trends and competitor activity to inform strategic planning and competitive positioning.
- Collaborate with the Corporate Director of Outpatient Programs to design and execute targeted marketing campaigns to promote Ambulatory services.
Revenue Management & Financial Performance:
- Oversee revenue management for the ambulatory wound care service line, optimizing reimbursement through accurate coding, billing, and compliance.
- Analyze financial data to identify areas for cost savings and revenue enhancement.
- Develop and monitor budgets, financial projections, and business plans for ambulatory wound care operations.
- Establish performance benchmarks and drive accountability for meeting financial targets.
Quality Improvement & Staff Education:
- Serve as a resource for staff education, protocol development, and performance improvement related to wound care outcomes.
- Collaborate with clinical staff to identify educational needs and develop training programs to enhance wound care competency.
- Lead quality improvement initiatives to drive standardization and measure outcomes.
Strategic Leadership & Reporting:
- Provide strategic direction and support for wound care and HBO services across the organization, aligning with overall business goals.
- Serve as a liaison between clinical staff, administration, and external wound care consultants.
- Create and present regular reports on wound care outcomes, compliance, business development progress, and financial performance to executive leadership.
- Skills:
- Excellent communication and interpersonal skills with the ability to effectively collaborate with interdisciplinary teams.
- Proficiency in data analysis and interpretation to drive quality improvement initiatives, financial performance, and measure outcomes.
- Strong leadership, strategic thinking, and problem-solving abilities.
- Commitment to continuous learning and professional development in the field of wound care management.
- Improved Patient Outcomes: Through standardized and evidence-based wound care practices.
- Enhanced Staff Competency: In wound care management and treatment protocols.
- Cost Reduction: Reduction in healthcare costs associated with preventable wound complications.
- Regulatory Compliance: Increased compliance with regulatory requirements and quality standards.
- Professional Growth: Opportunities for staff members interested in specializing in wound care management.
The establishment of the Corporate Director of Ambulatory Wound Care Operations & Physician Relations position will enable our organization to standardize and optimize wound care practices while driving overall Ambulatory business growth. By investing in specialized expertise and resources in wound care management, we demonstrate our commitment to delivering high-quality, patient-centered care across our organization.
Qualifications:
Education and Training: Bachelor’s and Master’s degree preferred. Computer literate and desire to enhance skills with PAM Health information system software.
Experience: Prior involvement calling on physicians and referring facilities is desired. Healthcare experience in marketing desired. Prior experience in wound care and/or hyperbaric oxygen therapy.
Knowledge, Skills, and Abilities:
- Strong interpersonal skills.
- Excellent written and verbal communication.
- Experience presenting information to individuals or arranging presentations and educational in-services for PAM Health professional staff.
- Must be familiar with Microsoft Word, Excel and PowerPoint to provide presentations on PAM Health services.
- Effective decision-making skills.
- Ability to work in an unstructured setting.
- Self-motivated.