[ref. d2591917] S125 Service Associate - Phoenix
Service Associate
who is looking to join one of the top companies within the
Business Process Outsourcing
Industry?
Are you looking to further your career and grow?
Do you have experience in Client or customer service- If you answered yes to those three questions, then apply today!
with our client in Phoenix
, AZ.
Interested?
Here's what you'd do:-Under a significant level of guidance and direction, provides customer service for client products in the S125 Client Service Center. -Uses prescribed guidelines to ensure good customer relations are maintained, and participant and client claims and complaints are resolved fairly, effectively, and in accordance with client policies and procedures.-Handles inbound calls from active and terminated participants/employees of clients.-Handles inbound calls from client/employer plan administrators.-Provides education on S125 products, client policies & procedures, or IRS guidelines & regulations.-Escalates tasks or documentation to other teams within the PIA.-Develops and maintains a basic working knowledge of client products.-Uses systems and software packages, which include HRIS, Salesforce, Flex, Core Advanced, and ORS.-Documents all interactions, performs data entry and maintains prioritization and organization.
Here's what you'll get:
Pay: $20.00
/ hr.
Hours: 40
hrs/Week.
Length: Contract (6 Months
).
Sound like a good fit?
APPLY TODAY
About AcaraSolutions
Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes.We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.