Full-Time Store Manager

apartmentDaily Thread placeFort Wayne scheduleFull-time calendar_month 
The Store Manager is responsible for overseeing the general operations of the store, creating, and implementing a store sales strategy to maximize sales, and providing a wonderful & cheerful customer experience to all customers. In addition, he/she will manage the store team and help align associates around our corporate values/mission.
In addition to operational responsibilities such as opening/closing, inventory management, loss prevention, payroll & scheduling, and visual merchandising, the Store Manager will be responsible for achieving store objectives, maintaining KPIs, developing the team, and ensuring adherence to all company policies & procedures.

The Store Manager will be expected to model effective sales techniques and manage the customer experience on the salesfloor.

Responsibilities:

  • Achieve and exceed productivity and sales plan expectations
  • Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
  • Set an example of exceptional customer service by leading sales efforts on the selling floor
  • Teach and monitor each associate on store operations and policies & procedures
  • Recruit, train, motivate and retain quality sales associates.
  • Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
  • Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
  • Maintain a high level of visual merchandising and housekeeping standards
  • Perform daily paperwork reconciliation and other operational tasks
  • Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
  • Implement company policies and procedures
Requirements
  • Minimum one year experience in retail management, knowledge of local market and clientele a plus
  • Multi-Lingual a plus
  • Full understanding of specialty retail, including business development, visual merchandising and store operations
  • Computer skills to include operation of retail point of sale system, Word, Excel and email
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
  • Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.
  • Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
  • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
  • A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
  • A trainer able to teach skills in customer service, selling, and operations
Benefits
  • Comprehensive medical, vision, and dental benefits.
  • Generous Paid Time Off (PTO) for personal and vacation days.
  • Sick Day allowance for unforeseen health needs.
  • Attractive Discounts on products.
  • Employee Wellness programs to promote a healthy work-life balance.
  • Monthly Bonus incentives to recognize and reward outstanding performance.
  • Enjoy two weekends off each month for enhanced work-life balance.
  • Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.
thumb_up_altRecommended

Store Manager

placeWabash (IN), 38 mi from Fort Wayne
growth.  •  Sales Growth: Drive sales across all shifts, maintaining high store standards.  •  Store Management: Ensure the store reflects our brand image and is stocked with fresh products.  •  Expense Control: Employ proactive methods to manage store expenses...
apartmentVF CORPORATIONplaceIndiana
Assistant Store Manager As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner...
placeFort Wayne
Overview: Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring...