RCO Business Support Specialist

Overview:

PharmScript is one of the nation’s leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 2,000 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.

Job Summary:

The ideal candidate is a people person who enjoys troubleshooting, resolving problems and data entry. For you, no task feels too small and no challenge impossible. Excellent communication and interpersonal skills are essential.

Responsibilities:

• Applies incoming payments in compliance with financial policies
• Research and coordinate with accounting to resolve discrepancies
• Adjusts the accounts, as necessary
• Coordinates with billing and accounting in the processing of refunds
• Generates the refund request and provides the proper documentation
• Applies the refund to the account and maintains the Refund database
• Performs the data entry of miscellaneous charges
• Performs the data entry for administrative changes to the account
• Distributes mail and faxes via our electronic database (Docutrack)
• Opens returned mail, sorts, and keys in specific information accurately and timely
• Keys in the updated address provided by the National Change of Address Database
• Scans correspondence/documents to our internal electronic database (Docutrack)
• Print and mails correspondence/documents as directed.
• Other duties may be assigned to support the department

Qualifications:

• High school degree or GED is required
• Able to work independently, as well as in a diverse team environment
• Reliable, able to work under pressure and meet deadlines
• Excellent communication skills; professional demeanor

Physical Demands and Work Environment:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

• May sit or stand seven (7) to ten (10) hours per day
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
• May be necessary to work extended hours as needed
• May lift and/or move up to 25 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

Knowledge, Skills, and Abilities:

• Basic mathematical knowledge
• Easily navigates between different computer software and databases
• Adaptability
• Data Entry

We Offer:

PharmScript offers a robust suite of benefits to support employees and their families.

• Medical, Prescription Drug, Dental, and Vision coverage for you and your eligible dependents
• Maternity care program and infertility services
• Tax-favored Health Savings Accounts, Healthcare, and Dependent Care Flexible Spending Accounts
• EAP Assistance Program with 24/7 access to free counseling, legal guidance, and financial resources

• 15 PTO days annually and 6 paid/floating holidays

• 401(k) retirement planning with company match

• Transit/Parking Spending Account

• Employee Life and Accidental Death & Dismemberment, Short/Long-term Disability, Critical Illness, Accident, and Hospital Indemnity plans are available for you and eligible dependents

• Legal & Identity Theft Protection Programs
• Employee Discounts: Instant savings on hundreds of products and services
• Pet Insurance
• Employee Support Program to eligible employees in times of urgent need

Pay Transparency:

To reinforce our commitment to fair and equal pay transparency, PharmScript’s compensation is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge, education, skills, and office/market location.

EEO Statement:

PharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans

Min: USD $16.00/Hr.

Max: USD $16.00/Hr.