Senior Systems Engineer
About the Team:
It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.
Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.
Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.
About the Location:
Hybrid Position:
This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs.
About the Job:
Senior Systems Engineer - Visa sponsorship is not available for this position
SUMMARY
This is a senior-level position in the Enterprise Systems Engineering and Operations group within PetSmart’s Service Delivery department. The role focuses on the operational support, administration, and optimization of PetSmart’s enterprise Linux and UNIX infrastructure, ensuring stability, performance, and security.Additionally, the role plays a major part in compute, virtualization, and storage environments but is primarily dedicated to Linux/UNIX system engineering, automation, and troubleshooting.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.- Minimum 7-10 years of hands-on experience in a Senior Linux/UNIX Systems Engineer role.
- Deploy, configure, and administer Red Hat Enterprise Linux (RHEL) and other UNIX-based systems in an enterprise environment.
- Automate system administration tasks using scripting languages like Bash, Python, or Ansible.
- Implement security best practices, including system hardening, patch management, and access controls for Linux/UNIX environments.
- Perform fault isolation, service recovery, root cause analysis, and long-term stability improvements for Linux/UNIX systems.
- Capacity and performance planning, software upgrades, system migrations, and infrastructure buildouts.
- Administration and optimization of enterprise data centers, cloud platforms, and on-premises systems.
- Executing routine changes, provisioning services, and deployments during business and non-business hours.
- Development of standards, procedures, and documentation.
- Vendor engagement and relationship management.
- Provide technical direction and mentorship for other engineers.
- Participate in a 24x7 on-call rotation.
TECHNICAL EXECUTION:
- Expertise in Red Hat Enterprise Linux (RHEL), including installation, configuration, and performance tuning.
- Manage and optimize system automation using Ansible, Puppet, or Chef.
- Ensure enterprise-grade security compliance, including SELinux policies, audit logging, and vulnerability management.
- Implement and manage high-availability clustering solutions for Linux-based workloads.
- Troubleshoot complex Linux/UNIX system issues, providing root cause analysis and implementing preventive measures.
- Manage storage provisioning, replication, and optimization for high availability and data protection.
- Maintain and support enterprise virtualization platforms such as VMware vSphere, KVM, or Microsoft Hyper-V.
- Administer and maintain Cisco UCS compute platforms to support Linux/UNIX workloads.
SUPPORT:
- Expertise in Red Hat Enterprise Linux (RHEL), including installation, configuration, and performance tuning.
- Manage and optimize system automation using Ansible, Puppet, or Chef.
- Ensure enterprise-grade security compliance, including SELinux policies, audit logging, and vulnerability management.
- Implement and manage high-availability clustering solutions for Linux-based workloads.
- Troubleshoot complex Linux/UNIX system issues, providing root cause analysis and implementing preventive measures.
- Manage storage provisioning, replication, and optimization for high availability and data protection.
- Maintain and support enterprise virtualization platforms such as VMware vSphere, KVM, or Microsoft Hyper-V.
- Administer and maintain Cisco UCS compute platforms to support Linux/UNIX workloads.
- Expertise in Red Hat Enterprise Linux (RHEL), including installation, configuration, and performance tuning.
- Manage and optimize system automation using Ansible, Puppet, or Chef.
- Ensure enterprise-grade security compliance, including SELinux policies, audit logging, and vulnerability management.
- Implement and manage high-availability clustering solutions for Linux-based workloads.
- Troubleshoot complex Linux/UNIX system issues, providing root cause analysis and implementing preventive measures.
- Manage storage provisioning, replication, and optimization for high availability and data protection.
- Maintain and support enterprise virtualization platforms such as VMware vSphere, KVM, or Microsoft Hyper-V.
- Administer and maintain Cisco UCS compute platforms to support Linux/UNIX workloads.
- Demonstrate excellent oral and written communication skills.
- Proven documentation skills
- Excellent customer service skills
- Time management and organizational skills
- Creative problem solving and design.
- Function well in a team as well as individually
- A bachelor’s degree in computer science, information technology, or a related field is preferred.
- Minimum of 7-10 years of experience in enterprise-level system engineering roles.
- Extensive experience with Red Hat Enterprise Linux (RHEL) and Unix-based systems.
- Proven track record in virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or KVM.
- Hands-on expertise with enterprise storage solutions, including SAN, NAS, and object storage.
- Strong understanding of Cisco UCS compute platforms and their integration with enterprise infrastructure.
About the Culture:
At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.
Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
- Pet friendly environment, bring your pets to work!
- On-site Dog Park
- “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
- “Sit & Stay” Café serving fresh breakfast and lunch options
- On-site coffee bar
- “Lil’ Paws” learning center and onsite daycare facility (associate paid)
- Volunteer events with PetSmart Charities
- Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
- Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
- Explore PetSmart Benefits here: https://benefits.petsmart.com/
- If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.