Manufacturing Customer Service Representative - Randstad
If qualified and interested, please apply directly for immediate consideration.
salary: $45,000 - $50,000 per yearshift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Provide support to the sales team, including:
- Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates.
- Report customer feedback to management.
- Work with Sales teams to ensure customer satisfaction.
- Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history.
- Prepares, generates and follows up on verbal or written quotations to secure orders.
- Assists Sales team members in managing open quotes.
- Maintains ERP backorder report.
- Updates the CRM database with prospecting information.
- Communicates to the Purchasing department as needed.
- ERP
- Telephone Etiquette
- Active Listening
- CRM
- Client Service
- Customer Relations
- Customer support
- CUSTOMER ORDERS/SALES
- Customer Relationship Management
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.