Receptionist

This role offers a long-term contract employment opportunity.

Responsibilities:

• Serve as the first point of contact for visitors, clients, and staff, providing a welcoming and organized environment
• Efficiently direct incoming calls to the appropriate departments
• Manage the scheduling of appointments and conference rooms in a timely and organized manner
• Oversee the distribution of mail and manage office supplies
• Carry out light administrative tasks, including data entry and filing
• Maintain a clean and organized reception area
• Use Microsoft Office Suite (Word, Excel, Outlook) for various tasks
• Utilize interpersonal skills to deliver excellent customer service
• Handle email correspondence and organize files effectively
• Manage the answering of a multi-line phone system and schedule appointments as required. • Proficiency in using Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in answering multi-line phone systems
• Strong customer service skills
• Ability to perform data entry tasks accurately and efficiently
• Excellent email correspondence skills
• Strong interpersonal skills
• Ability to organize files effectively and maintain an organized workspace
• Experience in scheduling appointments
• Previous experience in a non-profit environment is preferred, but not required
• Knowledge of the non-profit industry and its unique needs and challenges
• Must have a high level of professionalism and respect for confidentiality
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills and ability to think on the feet
• Willingness to be a team player and contribute to a positive work environment
• Excellent verbal and written communication skills
• Ability to handle difficult situations or conversations with a calm and detail oriented demeanor.