CMA/LPN/Paramedic (Clinic Tech)

Overview:

Overview:

Enters and records patient information in charts in a concise and accurate manner.

Responsibilities:

scope

Working Conditions: Potential exposure to hazardous materials, chemicals and detergents; potential exposure to communicable

disease and/or body fluids; work extended hours as needed; travel to other clinics as required.

Physical Requirements: Ability to access all areas of the facility; able to communicate clearly and concisely; visual acuity; ability to

withstand long periods of walking, standing, occasional lifting, bending, stooping.

Position Specific Competencies: In addition to the following essential position competencies, other competencies may be required to meet

1. Uses an appropriate problem-solving approach to plan services.

1. Obtains vital signs and general health information for patient chart and prepares patients

1. Maintains patient health record in an up-to-date status especially regarding pain assessment

1. Assures documentation is complete, concise and correct.
2. Prepares and maintains exam rooms and medical equipment for patient visits
3. Contributes to plan of care for individuals and groups of patients utilizing all principles

1. Demonstrates initiative in suggesting and implementing problem solving approaches and

1. Prepares and maintains exam rooms and medical equipment for patient visits in regard to

1. Triages patients and enters accurate and concise data into the EMR while paying

1. Navigates the EMR system in an efficient manner.
2. Facilitates quality care management thru best practice utilization of the clinic EMR.
3. Promotes continuity of care seen by appropriate actions notes and prompt follow up.
4. Answers phones, routes calls and or takes accurate message. Demonstrates a sense of

1. Triages basic patient care needs, generating a telephone encounter depending upon the

1. Identifies barriers related to Social Determents of Health (SDOH) and notifies provider.
2. Recognizes how fraud and abuse interplay into daily role.
3. Ensures orders are entered correctly to capture appropriate charges.
4. Identifies barriers germane to patient's individual needs being financial, emotional,

1. Astute and sensitive to patient satisfaction as it pertains to customer service- people

1. Provides services with consideration of the recipient’s needs.

1. Ensures that patients are placed in exam rooms and seen by the provider in a timely

1. Assists the provider as needed with examinations and procedures
2. Ensures the smooth transition of patients
3. Assists in the collection of laboratory specimens and performance of tests on patients as

1. Identifies clinical significance of data and informs provider appropriately and provides

1. Ensures that all lab results, interpretations, etc. are received in the patient charts in a timely

1. Actively participates in department functions by suggesting strategies to improve outcomes,

1. Maintains work area in neat organized manner.
2. Greets and direct patients and visitors in a courteous manner, informing them of delays or

1. Manages appointment schedule to ensure provider efficiency and patient satisfaction.
2. Monitors the reception area to ensure patient comfort and prompt response to patient distress or

1. Wears FH name badge and introduces self to patient as needed and required by the situation.

1. Uses equipment/supplies correctly.

1. Ensures that equipment and other instruments are properly set up for the providers' use.
2. Maintains the medical supplies necessary for providers to perform their examinations.

1. Uses appropriate safety and infection control measures.

1. Ensures that all OSHA regulations and other appropriate policies are followed
2. Actively participates in the established QI/Risk Management Program.
3. Wears gloves and follows Body Substance Isolation Standards whenever examiningthe

1. Ensures all needles are placed in sharps containers and all material with blood or body fluids

1. Ensures that all exam rooms and equipment are properly cleaned between patients.

1. Teaches/directs/advises/informs others in an appropriate manner.

1. Serves as communication link between the patient and the provider
2. Administers prescribed medications as directed and instructs patients on the proper use of

1. Accurately and clearly communicates data to the appropriate healthcare provider in a timely

1. Assists office personnel with scheduling and preparing follow-up appointments as germaneto

1. Arranges for patient testing, admissions and referrals
2. Teaches patients according to provider's instructions and in conjunction with age appropriate

1. Utilizes EMR to support patient education and documents accordingly.
2. Serves as a communication link between the clinic, provider, and occupational customer

1. Reports/records information appropriately.

1. Enters and records patient information in EHR in a concise and accurate manner.
2. Ensures that all test results, interpretations, etc. are received in patient EHR in a timely

1. Uses approved format for recording and reporting messages. i.e. telephone encounter, etc.
2. Maintains written repo1is of all situations requiring manager's attention
3. Enters Occupational Health charges appropriately and generates daily reports to reconcile

1. Sends required reports to occupational health customers within established time frames.
2. Enters and records patient information in HER in a concise and accurate manner, paying

1. Quality Improvement

1. Successfully passes all initial and annual Occupational health competencies.

Qualifications:

LPN -Must be a graduate of LPN program and have a current license. Must have clinic practice experience and prefer experience with delivering occupational health services.

CMA -Must be a graduate from an accredited Medical Assistant program. Knowledge of practice management systems, office automation skills, and extensive knowledge of CPT and ICD-10 coding. In addition, must possess experience assisting physician with patient care (vital signs, specimen collection, etc.).

Clinic Tech- Must have a current NC Paramedic or AEMT certificat