Medical Office Assistant (Hematology & Medical Oncology)

placePinehurst calendar_month 

Overview:

Ready to take your career to the next level?

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

We offer a competitive benefits package including membership to our fitness centers.

The Medical Office Assistant is primarily responsible for appointment scheduling of physician follow-ups and coordinating with the Infusion scheduler to make sure appointments are in order.

Responsibilities:

  • This position will also perform regular maintenance on provider schedules according to the On Call schedule.
  • Also collects copays and payments, answers basic billing questions, processes medical records batches, and answers incoming calls.
  • The MOA will also work in conjunction with the New Patient Coordinator to make sure New Patients are scheduled accordingly.
  • Cross-training may include training at Registration and in New Patient Coordination.

Qualifications:

Associates Degree preferred, but not required. Three years in a physician’s office with previous scheduling and collections experience is highly preferred. Experience with the Epic EMR, office skills, knowledge of medical terminology, and insurance terminology a plus.

Excellent communication and computer skills required.

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.

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