Store Supervisor, PT (40 Hours) - London Oxford
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here.
Job Highlights
Join our sqUAd as a Supervisor (full time)
Are you ready to join a high-energy, supportive and performance-driven team dedicated to empowering athletes around the world? We're looking for an enthusiastic Supervisor who will be a key player on our store leadership team, serving as a coach and mentor to other Teammates and supporting the Store Manager in accomplishing operational excellence and achieving profitability.This role serves as a key backup to the Assistant Store Manager and supports merchandise standards while leading and coaching teammates."
OUR VALUES:
Love AthletesCelebrate the wins
Stand for equality
Act sustainably
Fight on together
WE COUNT ON OUR TEAMMATES TO:
Recruit, Coach & Retain StarsUnique service culture and customer experience
Analyze Sales for Smart Moves
Optimize Payroll for Productivity
Maximize Merchandising Impact
Ensure Loss Prevention & Compliance
Lead & Rotate Key Areas for Versatility
Maintain Store Presentation & Stock
Cultivate Unique Service Culture
QUALIFICATIONS:
Be passionate about our performance driven brand>1 year experience in a retail environment
Outgoing personality with excellent communication skills
Fluency in local language and / or English
Demonstrated collaborative skills and ability to work well within a team
Ability to work in a fast-paced environment
Ability to work a flexible schedule
YOULL BE CONSIDERED A TOP CANDIDATE IF YOU HAVE:
Previous experience in a leadership positionPrevious experience in a retail setting
PERKS & BENEFITS:
Generous employee discount & access to PERK discount platformCompetitive salary
Monthly bonus incentive pay eligibility
Opportunities for professional development and advancement
Work-Life Assistance Program to support health, personal, family or work-related challenges
Feedback and value driven culture
At Under Armour we empower those who strive for more!Apply today!
Purpose of Role
The Store Supervisor contributes to the achievement of the stores profitability and key performance indicators by providing customer service aligning with UA service model and accomplishing operational excellence. The Store Supervisor serves as a coach and mentor to other teammates within a defined delegation of responsibility.This role also serves as the go-to leader in the absence of the Assistant Store Manager and may have closing and opening responsibilities.
Your Impact
Sales & Omni
Supports in driving sales and retail/omni -channel KPI target achievement.Provides customers with detailed information about a wide selection of products.
Brand image & Customer Experience
Supports in training teammates to provide a service/selling culture unique to Under Armour.Uses advanced functional expertise to drive sales and customer loyalty in designated area of responsibility.
Retail Operations
Train and lead teammates in the execution of daily operations aligning with UA process and policies.Partner with store leadership to maintain standards covering merchandise and floor sets.
Adhere to Loss Prevention policies and advise store leadership of unusual internal or external activity.
Assume Stock Lead responsibilities in the absence of Stock Lead.
Communicate teammates accidents/injuries to store leadership immediately.
Leadership & Team Collaboration
Communicate clear priorities, sales and KPI targets to sales teammates to achieve target.Maintain and support store safety standards and communicate concerns to store leadership.
Support UA strategies to drive sales and operations; observe sales trends and advise store leadership of opportunities.
Support store and regional leadership teams and local HR during onboarding and continuous training.
Lead/Support a Division of Responsibility (DOR) to assist with theoverall efficiency of the store. (Athlete Experience, Merchandising, Brand, Operations), if applicable
Qualifications
Advanced numeracy, literacy, and advanced communication skillsFluent in local language and basic verbal English skills
Proficient in use of computers and other technology
Adjusts to new ideas/methods of working
Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
Advanced selling experience and comprehensive industry understanding
Requirements
Minimum one year experience in a sports/ apparel & footwear retail environmentPrevious supervisory experience preferred
High School education or equivalent
Availability to work a flexible schedule, including holidays, nights, and weekends
Physical Requirements
Ability to handle or relocate products up to 25 lbs/12kgsAble to stand and move about for extended periods of time with short breaks
Ability to freely access all areas of the store; including the selling floor, stock and register area
Reasonable accommodations may be made to assist in performing the essential responsibilities
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law.
Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.