Front Desk Coordinator

You will handle the flow of people through the business and ensure that all front desk responsibilities are completed accurately and delivered with high quality and in a timely manner.

Responsibilities:

• Serve as the first point of contact for our clients, providing concierge services and ensuring a positive customer experience
• Handle incoming calls on a multi-line phone system, addressing inquiries and routing calls as necessary
• Provide administrative assistance, including organizing files and managing correspondence
• Enter customer and account data, ensuring high accuracy and efficiency
• Use Microsoft Excel, Outlook, and Word to manage customer information and correspondence
• Handle cash collections and maintain accurate records of transactions
• Manage administrative office tasks as needed
• Assist with medical front office duties as required
• Use interpersonal skills to interact with customers and team members, fostering a positive work environment
• Handle high-volume data entry tasks, ensuring all information is accurately recorded and updated.
• Proficient in Administrative Assistance tasks
• Ability to manage Answering Multi-Line Phone System
• Experience in providing Concierge Services
• Strong Customer Service skills
• Proficient in Data Entry tasks
• Excellent Interpersonal Skills
• Proficiency in Microsoft Excel
• Proficiency in Microsoft Outlook
• Proficiency in Microsoft Word
• Experience in Organizing Files
• Experience in Collections
• Familiarity with Cash Collections
• Experience in Administrative Office tasks
• Prior experience in Medical Front Office
• Ability to handle Data Entry - Numeric tasks
• Experience in High-Volume Data Entry