Philadelphia - German Customer Experience Specialist

apartmentJ-K Network Services placePhiladelphia calendar_month 
Position: German Customer Experience Specialist
✅Industry: Travel Agency
✅Location: Makati City
✅Salary: Php 60,000 - Php 85,000
✅Schedule: Monday - Friday 9am - 6:42pm | Weekends off: Saturday - Sunday

✅Work Setup: Work Onsite

JOB REQUIREMENTS: ✅Any Foreign National can speak German language

✅Degree Holder in Hospitality, Tourism, Business or relevant field
✅Working experience overseas and for international company is a plus
✅Excellent oral and written communication skills
✅Computer literate and with good web navigation skills

✅At least 2 years extensive experience in customer services/hospitality

JOB RESPONSIBILITIES: ✅Handle inquiries and bookings from German and English speaking accounts.

✅Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
✅Troubleshooting and providing assistance to customers
✅Handling of emergency calls (24 hrs emergency phone)
✅Translation of promotional campaigns, newsletters, e-shots, advisories into German
✅Book transportation, make hotel reservations and collect payment/fees

✅Additional responsibilities can be added as deemed necessary by the Company.

Recruitment Process: ✅Resume Screening

✅Initial Interview
✅Language Assessment
✅Ops Interview
✅Client Interview

✅Job offer

HOW TO APPLY:
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Contact us for more inquiries:
Look for: Ms. France
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962

💻 Skype: jkrecruit

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