Labs End to End Networks Engineering.- 5527835

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

• Perform network audits to evaluate: Capacity usage (BW, space, power, etc), Unused/used devices and other relevant KPI/Metrics.
• Analysis for network reports, Review network trends and suggest improvements, analyze dashboards and implement valuable KPIs.
• Deploy agents to monitor lab networks by using client tools and enriching existing data.
• Deploy dashboards to visualize KPIs from audits.
• Issue resolution and support. Network troubleshoot support.
• Provide engineering support for lab environments, deploying network solutions for research teams working on early-stage AR/VR technology.
• Set up networks and systems to enable end-to-end connectivity for cloud (AWS, GCP) and home/remote/on-premises deployments.
• Conduct testing and tuning of enabled services to ensure optimal performance on devices running network-sensitive applications.
• Continuously update deployed network to meet new performance requirements, enhanced security measures, and an expanding user base.
• Utilize internal tools to integrate network metrics for the identification of network issues and the monitoring of network performance, focusing on speed and latency.
• Serve as the primary point of contact for service incidents, identify root causes, and communicate mitigation steps to customers.
• Troubleshoot issues related to the network, devices, and platforms, and follow up on cases with vendor support when necessary.
• Solid understanding of node topology, network security zones, access control list, firewalls and point-to-point tunnels (GRE, IP-sec).
• Document network and system solutions, including topology, traffic flow, configurations, and methods of procedure (MOPs) and facilitate handoff of operation to other teams (i.e. On the job training).
• Collaborate closely with client teams to resolve reported issues, identify temporary solutions for critical blockers, and validate fixes.
• Work with cross-functional (XFN) teams to facilitate network installations, obtain security approvals, and internal tooling assistance.
• Participate in an on-call rotation to provide network infrastructure support for the preparation of customer trials or demonstrations.
• Onsite in Menlo Park 4 days/week