[ref. o03525801] Director of First Impressions-Receptionist
A company in North Houston is seeking a Director of First Impressions/Receptionist for a long term, possible contract to hire opportunity. This will be an in-office role working Monday-Friday from 8AM-5PM. If you are interested and qualified, please apply today!
Responsibilities and Essential Requirements:
Professionally welcomes visitors and provides assistance and direction accordingly
o Prepares the front desk and signage for scheduled guests and esteemed customers
o Follows appropriate visitor front desk procedures including electronic sign in / sign out
o Assertively intercepts solicitors as necessary
o Properly assists in security of facilities including entry onto campus
o Regularly ensures that the front desk and general areas are neat and orderly
Professionally and responsibly manages all incoming calls and directs appropriately while providing exceptional customer service
o Assertively screens calls as required and determines validity of call
o Urgently retrieves daily messages from answering service and forwards appropriately.
o Proactively manages after hours’ answering service including advance notice of company holidays, closures and provides direction for callers- Effectively and efficiently supports the Human Resources Department
o Prepares for and welcomes interviewees and ensures they have completed all required paperwork before interview
o Assists in maintaining the application management software by data entering applicants and sending out correspondence.
o Proactively assists in preparing for new hires including composing new hire announcement, setting up desk and other various tasks
o Capably keeps inventory of new hire supplies
o Regularly updates BrightSign presentation for employee communications
o Proactively executes employee text message communications as required or necessary
o Regularly sends out company announcements including monthly birthdays, upcoming holidays etc.
o Willingly coordinates blood drives, fundraisers and other events as necessary
o Proactively assists the HR Department with various administrative tasks
Required Skills and Abilities:
- Demonstrates a high level of professionalism in all interactions at the front desk
- Exhibits a high degree of confidentiality and keeps all HR related matters confidential
- Demonstrates the ability to solve problems or issues that arise in an urgent manner
- Able to verbally express thoughts effectively using professional business etiquette
- ALWAYS remains open and receptive to feedback and positively applies feedback to improve performance
- MUST demonstrate a high level of integrity and ethics
- Demonstrates a high sense of urgency
- Reliable and Dependable
- Meticulous in following instructions and staying focused
- Demonstrates a willingness to learn without getting defensive
- Excellent written communications skills
- Excellent organizational skills. Must be highly self-structured.
- Displays a proactive attitude towards anticipating the next steps.
- Keen eye for detail.
- Able to work independently with little supervision
- Consistently Safety conscious
- Able to function and operate within a team environment
- Customer service focused while possessing superb customer service skills
- Ability to analyze and decipher technical content quickly.
- Able to multi-task and work in a flexible and ever changing environment
- Exhibits sound and accurate judgment