Housekeeping Supervisor - Los Angeles
Why us?**
Situated in the vibrant heart of Downtown Los Angeles, Hotel Per La is inspired by the building in which
it’s housed. Originally the Bank of Italy, a historic 12-story building on the corner of Olive and 7th Street,the space is a symbol of inclusion and accomplishment. Per La is an inspired name that translates to “For
The” in Italian, a nod to the building’s storied beginning as a bank for the people. Its founder, Amadeo
Giannini believed in the dignity and abilities of those commonly overlooked. In essence, our name
means: “For Los Angeles.”
A part of Marriott's Autograph Collection, the property is housed in a gorgeously restored historic
building and a quick walk from the Museum of Contemporary Art, Disney Concert Hall and Grand
Central Market. With stunning design details, including many hidden corners for guests to explore, the
property showcases the glamor of LA without losing sight of its playful side. The hotel’s public areas will
serve as ‘the locals’ living room’ and be popular with local creatives, as well as guests seeking access to
the city’s cultural institutions, the buzzing culinary scene or the city’s arena. The property features 241
signature rooms and suites with a vintage feel and custom furniture; and grand public spaces for guests
and locals alike — including 10,000 square feet of event space such as Ristorante Per L'Ora - a ground
floor restaurant and bar, Cafe Ora - a daytime café, and Bar Clara, one of downtown LA’s most stunning
rooftop pool terrace and lounge offering dramatic views of the LA skyline.
**Job Overview**
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
**Responsibilities**
+ Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
+ Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
+ Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
+ Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
+ Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
+ Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
**Qualifications**
**Education/Formal Training**
High school education or equivalent experience.
**Experience**
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
**Knowledge/Skills**
+ Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
+ Requires supervisory skills.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
+ Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
+ Carrying up to 35 lbs. of supplies.
+ Ability to communicate information and hotel services to management and guests.
+ Ability to inspect guest rooms, public areas, and back of house, and review reports.
+ Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
+ Ability to interpret reports.
+ Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.
+ Occasional kneeling required.
+ Mobility- continuous movement throughout hotel.
- 90% of shift.
Ladders
- approximately 3 feet, 2% of 8 hour shift.
+ No driving required.
**Environment**
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
**Benefits**- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
- Discounted parking
**ID:** _2025-26156_
**Position Type:** _Regular Full-Time_
**Property** **:** _Hotel Per La_
**Outlet:** _Hotel_
**Category:** _Housekeeping & Laundry_
**Min:** _USD $26.50/Hr._
**_Address_** **:** _649 S Olive St_
**_City_** **:** _Los Angeles_
**_State_** **:** _California_
EOE Protected Veterans/Disability