Plumbing Service Manager

Overview:

We’re always looking for people who are self-motivated and customer-focused. We're looking for someone who loves helping people and wants to be part of improving lives every day.

All of this is done while adhering to industry standards and local plumbing codes.

• Industry Leading Benefits Package
• Competitive Pay
• Medical, Dental & Vision Insurance
• PTO
• Paid Holidays
• 401(k), IRA
• Company Vehicle, Gas Card, & Tablet

Responsibilities:

• Supervision of all Plumbing activities.
• Hiring, Training and Leadership of Plumbing Team Members.
• A Champion of leading a dynamic Sales Culture with a Growth Mindset.
• Conducts individual and departmental Performance Reviews.
• Ability to hold others accountable to company policies and procedures.
• Handles all Customer related Requests, Concerns, etc.
• Able to Create, Establish and Maintain a Safe Work Environment

REQUIREMENTS:

• 6+ years of Plumbing Management Experience in skilled trades or similar industry.
• Residential Plumbing Experience Preferred.
• Exceptional sales and business acumen.
• Demonstrate a great attitude and the ability to communicate effectively to a multitude of individuals consistently.
• The ability to hold yourself and your team accountable to achieve company goals.
• A forward thinker with the ability to embrace growth and change.
• Valid driver’s license
• Knowledge of computer systems and software.

Physical Demands:

• Stand/Sit: Must be able to remain in stationary position 50% of the
• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
• May be required to drive and sit for long periods of time
• May be required to maneuver up to 25 lb. by lifting, carrying or pushing

Pay Transparency:

Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by an Apex recruiter with a @apexservicepartners.com email directly from our organization.

Responsibilities:

What YOU will do:

• Daily management of high-volume service department, HVAC service technicians and staff
• Evaluate workload and schedule of service work in a way that best utilizes service technicians.
• Hire, lead, and train a team of techs on technical and sales knowledge.
• Knowledgeable on how to teach sales and new techniques.
• Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
• Report on team performance.
• Properly and efficiently document all calls/jobs to the company's requirements
• Stay up to date on current technologies and new products in the field

Qualifications:

What YOU will bring:

• 5+ Years residential HVAC experience, management experience preferred
• Strong organizational leadership skills to lead and grow a team of technicians.
• Strong technical background in diagnostic skills on all residential and light commercial equipment.
• Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
• Great attitude, high energy, great communication skills, sales driven.
• Strong computer skills (word, excel, adobe, etc.)
• Valid drivers’ license and ability to pass background test and drug screen.
• Ability to handle heavy equipment and work outdoors