Customer Service Representative (PT) - Randstad

apartmentRandstad placeBurlington calendar_month 

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? This is your opportunity to join an industry-leading company where every call matters, and you play a key role in customer satisfaction! As a Customer Service Representative I, you’ll be the face of our brand, helping business customers with their service agreements, answering inquiries, and ensuring their needs are met promptly.

salary: $17.5 - $18 per hour
shift: First
work hours: 10 AM - 3 PM

education: High School

Responsibilities

What We Offer:

  • Competitive pay and benefits
  • Flexible part-time hours (Monday-Friday, 10:00 AM - 3:00 PM)
  • Hybrid work option with in-office days on Mondays and Wednesdays
  • An engaging and supportive team environment

Your Impact:

  • Take up to 80 inbound calls daily, providing accurate information and placing orders efficiently
  • Build trust and long-lasting relationships with our customers through open communication
  • Troubleshoot basic product issues and resolve complaints swiftly
  • Document customer interactions and update accounts to ensure seamless service

Qualifications:

  • High school diploma or equivalent
  • Excellent communication skills and phone handling experience
  • Ability to multitask, prioritize tasks, and adapt to a dynamic work environment

If you're ready to take your customer service skills to the next level and work with a supportive, fast-paced team, apply today and start your journey with us!

Email your resume to michael.wilson@randstadusa.com for a faster response.

Skills
  • Customer Service
  • Customer Relationship Management
  • Call Center Support
  • CUSTOMER ORDERS/SALES
  • Phones
Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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