Lead Patient Account Registrar - PMC Admitting

Overview:

Providence Medical Center (PMC) is looking for a full time day shift Lead Patient Account Registrar to join our growing Admitting team!

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Providence Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

The hospital is accredited by The Joint Commission and is a member of Prime Healthcare. For more information visit www.providencekc.com or call 913-596-4000.

If you want to work in a friendly environment and have some, or all, of this experience, let’s connect! We have a collaborative culture focused on positive outcomes, opportunities for professional growth and so much more. Our staff selection is based on positive attitude, dedication to patient/family centered care and superior skills!

We offer:

• competitive compensation
• generous benefits plan: medical, dental, vision, 401K
• substantial PTO
• continuing educational opportunities
• …and much more!

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Responsibilities:

Providence Medical Center (PMC) is looking for a full time day shift Lead Patient Account Registrar (Lead PAR) to join our growing Admitting team!

The Lead Patient Account Registrar (Lead PAR) duties include, but are not limited to:

• ensuring a smooth patient flow and quality registration
• maximum Point of Service patient collections
• outstanding customer service in his/her area of responsibility.
• the Lead PAR coordinates break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break
• assists Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations
• the Lead PAR is knowledgeable regarding all duties within the department - he/she leads and serves as a resource for other employees on policies/procedures
• under the Supervisor's direction, he/she takes the lead in assuring compliance and completion of all daily duties within the department
• the Lead PAR sets the example in exemplary customer service and overall conduct - he/she relates well to patients, visitors, physicians, other departments, management, employees in own department, etc.
• 12 hour shift: 9:00a - 9:30p

Qualifications:

• High School Diploma or equivalent, required
• extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred
• exceptional interpersonal & organizational skills
• demonstrated leadership and management abilities
• extremely high degree of attention to detail
• good written and verbal communication skills
• ability to prioritize
• good analytical & problem solving skills
• proficiency in Microsoft Word and Excel
• ability to effectively manage multiple demands and function well under pressure

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