Business Support Specialist I
The department is fast-paced due to SLA’s tied to NACHA and requires accuracy and attention to detail as there is direct customer impact.
salary: $21.97 - $21.98 per hourshift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities- Primarily responsible for the tasks associated with the Receiving Depository Functions.
- Provide direct phone and email support for ACH Operations, using effective communication skills to assist Company's Corporate Customers and internal staff.
- Research and resolve internal and external requests for all ACH account inquiries.
- Perform routine responsibilities specific to department functions and activities.
- Perform other duties and responsibilities as required or assigned.
- Adhere to Bank policies and direct job/departmental procedures.
- Support the team in meeting daily and monthly deadlines.
- strong time management skills and ability to prioritize tasks.
- Ability to learn and comprehend new system processes and software.
- Reliability, flexibility, professional etiquette, and sound judgment.
- Willingness to train on more complex functions associated with the Origination side.
- Customer centric mindset
- Customer support
- Systems Support
- Business operations
- ACH (1 year of experience is required)
- Data Entry (1 year of experience is required)
- Banking Back Office (1 year of experience is required)
- Years of experience: 2 years
- Experience level: Experienced
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.