District Manager - Windsor Locks
Introduction:
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview:
As a District Manager for AIT Worldwide Logistics in our home delivery vertical, you will be responsible for overseeing the efficient and effective operation of multiple Agents and Independent Contractors within a designated geographic district.You will be accountable for ensuring seamless delivery operations, partnering together with operational personnel to achieve goals, securing, and managing high performing resources, and achieving key performance metrics. Your leadership and strategic decision-making skills will be crucial in driving operational excellence, customer satisfaction, and profitable growth.
*This will be a remote position, but the candidate MUST be located in CT or MA due to travel requirements*
Responsibilities:
- Actively manage Profit and Loss metrics of stations/offices within assigned district, working with local leadership on strategy, to meet or exceed growth, service and profitability objectives.
- Provide the stations and teams with guidance as it relates to general leadership, communication, performance management, margin management, revenue opportunities and KPI execution.
- Effectively communicate with internal stakeholders through proactive partnership & networking amongst the vertical and corporate support functions.
- Align on sales strategy in partnership with the Regional Sales Director to meet or exceed budget expectations. Support solution development in order to execute and deliver to the client's expectations in order to exceed growth objectives in both international and domestic products.
- Recruit, hire, train, and develop the team to ensure company expectations are met and manage underperformance as necessary.
- Establish a consistent cadence of office/station visits, operation reviews, one-on-one training/coaching and communication with local leadership in order to effectively coach, develop and motivate the team through performance KPI's, metrics and goals.
- Develop and execute the operational & cultural strategy of AIT, such as implementing company operating processes and procedures uniformly for the efficient and profitable management of the market.
- Oversee and support general facility building needs specific to safety, security, training, HR policy, cultural goals and general maintenance / upkeep.
- Ensure the operational teams remain compliant with the various regulatory agencies (TSA, customs, other governmental agencies)
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications:
Education Qualifications- Bachelor's Degree in business administration, logistics, or a related field (or equivalent experience) Required
- 5-7 years experience in logistics or service industry, preferably in a home delivery or last-mile delivery environment.
- Proven record of remote workforce management as well as proven success working remotely.
- Strong leadership and people management skills, with the ability to provide positive results.
- Excellent analytical and problem-solving abilities, with a focus on operational efficiency and continuous improvement.
- Sound knowledge of logistics processes, routing, and final mile services.
- Strong customer service orientation and a commitment to delivering an exceptional customer experience.
- Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate with internal
- Proficiency in using technology and data analysis tools to drive decision-making.
- Ability to work in a fast-paced, dynamic environment and adapt to changing business needs.
- Flexibility to travel within the designated district as required.
- General Computer Skills
Licenses and Certifications
What AIT Can Offer You:
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide:
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.
Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.