Administrative Assistant

Your primary responsibilities will include answering inbound calls, providing excellent customer service, and managing data entry tasks.

Responsibilities:

• Answer incoming calls promptly and professionally, directing them to the appropriate department or individual.
• Provide top-notch customer service by addressing customer inquiries and resolving any issues that may arise.
• Manage data entry tasks efficiently, ensuring all information is accurate and up-to-date.
• Handle email correspondence with professionalism and in a timely manner.
• Schedule appointments and meetings as required, ensuring all parties are informed and necessary arrangements are made.
• Utilize Microsoft Excel, PowerPoint, and Word to complete tasks and projects.
• Assist with inbound and outbound calls when necessary, providing information or assistance as needed.
• Maintain an organized and efficient work environment, managing files, records, and office supplies.
• Utilize Microsoft Outlook for communication and scheduling purposes.
• Perform other administrative duties as assigned to support the team and ensure smooth operations. • Proficient in Microsoft Office Suite including Microsoft Word, Excel, Outlook, and PowerPoint
• Experience in answering inbound and outbound calls
• Strong customer service skills
• Capable of scheduling appointments
• Proficient in data entry tasks
• Able to manage email correspondence effectively
• Strong organizational and multitasking abilities
• Effective communication skills, both written and verbal
• Problem-solving and decision-making skills
• Able to work independently and as part of a team
• Attention to detail and accuracy in all work
• Punctuality and reliability in meeting work schedules
• Respect for confidentiality and privacy of company information
• Adaptability and flexibility in handling work tasks and responsibilities
• Willingness to learn new skills and take on new tasks as needed.