[ref. w30478422] Customer Service Representative - Robert Half
Robert Half Indianapolis
We are offering a contract to hire employment opportunity for a Customer Service Representative in Indianapolis, Indiana. The primary focus of this role is to provide exceptional customer service in a law firm setting. As part of the team, you will be the first point of contact for customers, managing their inquiries and providing solutions.
Responsibilities:- Handle inbound calls from customers, providing information and transferring calls as necessary
- Accurately process customer applications and orders
- Maintain up-to-date customer records, ensuring all information is correct and current
- Monitor customer accounts and take action as needed
- Manage email correspondence with customers, responding promptly and professionally
- Utilize software, such as Nextive, to manage customer service processes
- Maintain a professional demeanor and positive energy to create a pleasant customer experience
- Utilize basic computer literacy skills, including Microsoft Excel and Word, to perform job functions
- Schedule appointments as necessary, ensuring efficient coordination of schedules
- Proactively solve problems, demonstrating a commitment to helping customers. • Proven experience in a customer service role, ideally within a call center environment
- Proficient in Microsoft Word and Excel
- Strong data entry skills with an eye for detail and accuracy
- Ability to handle both inbound and outbound calls effectively
- Excellent email correspondence skills, ability to communicate clearly and professionally
- Experience in order entry and processing
- Ability to schedule appointments accurately and efficiently
- Exceptional customer service skills, with a focus on delivering high-quality service
- Ability to multitask and handle high volumes of calls and inquiries
- Excellent problem-solving skills and the ability to think on your feet.
Robert HalfIndianapolis
We are seeking a Customer Service Representative based in Indianapolis, Indiana. This role offers a contract to hire employment opportunity in the customer service industry. As a Customer Service Representative, you will be responsible for handling...
Plainfield (IN), 21 mi from Indianapolis
Overview:
Call Center-Customer Service Representative
Salary: $18 - $23/hour + up to $400/week in commission
Location: 706 W Main St. Plainfield
Are you looking to jump in a dynamic, innovative and growing career opportunity. Bassett Services...
Robert HalfIndianapolis
Robert Half is seeking a dedicated Customer Service Representative with at least one year of experience in a call center environment. The ideal candidate will have strong communication skills, a problem-solving mindset, and a genuine interest...