Customer Service Specialist - Now Hiring - Asheboro
So if youre a highly polished, hands-on pro looking for your next career move, this just might be that opportunity. Click to learn more about the role were hiring for and be sure to apply. Well schedule online interviews with qualified candidates promptly.
job summary:- Follow established CSR SOP's
- Answer telephone meet and greet clients and customers
- Respond to internal and external enquiries via email, phone, and face-to-face
- Provide customers with quotes and product knowledge
- Receive, quote, enter, acknowledge, update, manage orders/accounts
- New Orders-ensure all artwork files and necessary information is received to process order
- Track order progress-ensure all supplies, services and tools are ordered to meet due date
- Schedule all shipments for outside services
- Plan and schedule trucks in most efficient and economical manner ensuring on-time delivery
- Update customers with order status as needed
- Check paperwork and submit for invoicing
- Update customer databases and spread sheets daily
- Update outside sales as needed
- Follow all safety rules and standard operating procedures
- Housekeeping (organizing and keeping area neat and clean)
- Preform general administration task and other task as assigned
- Support other CSR's and departments as needed
salary: $19/hr
work hours: 8:00AM to 5:00AM
skills:
- Verbal communication skills
- Written communication skills
- Computer proficiency
- Organizational skills
- Time management skills
- Detail oriented
- Phone based customer service experience
Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.