Front Desk Coordinator

We are on the hunt for a Front Desk Coordinator to join our team. This role is based in Washington, District of Columbia, and offers a short term contract employment opportunity. As a Front Desk Coordinator, you will be the first point of contact for guests and will be responsible for directing them, answering phones, and maintaining an organized office environment.

Responsibilities:

• Serve as the first point of contact for guests, providing a warm and professional welcome
• Manage multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate party
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and other administrative tasks
• Maintain an organized filing system
• Demonstrate excellent customer service skills, resolving customer inquiries efficiently
• Use interpersonal skills to interact with guests and team members
• Perform concierge services as needed to enhance guest experience
• Display proficiency in using computer systems and maintaining digital records
• Represent the office professionally, being the face of the office when people first walk in. • Proficiency in administrative assistance duties
• Experience in answering multi-line phone systems
• Ability to provide high-quality concierge services
• Strong customer service skills
• Proficient in data entry tasks
• Excellent interpersonal skills for team collaboration and client interaction
• Proficiency in Microsoft Excel, Outlook, and Word for data management and communication
• Ability to organize files systematically for easy retrieval and updating
• Prior experience in a Front Desk Coordinator role or similar is preferred but not essential
• Excellent communication skills, both verbal and written
• Ability to handle multiple tasks and prioritize effectively
• High attention to detail and accuracy
• Ability to work in a fast-paced environment
• Strong problem-solving skills.