Administrative Assistant

We are offering an exciting opportunity for an Administrative Assistant for non-profit in the Lehigh Valley, located in Allentown, Pennsylvania. This role involves gaining a detailed understanding of the housing choice voucher program, assisting in administration, occupancy and tenant relations, and providing excellent customer service to visitors and tenants with affordable housing needs.

Responsibilities:

• Assist with lease signing and office procedures.
• Greet and assist office visitors.
• Conduct tenant briefings on program requirements.
• Manage tenant files and perform recertifications.
• Interview new tenants and assist in processing all necessary forms
• Handle incoming telephone calls from tenants, landlords, and various social service agencies Handle tenant/landlord complaints.
• Assist with administrative tasks and data analysis.
• Maintain awareness of social and economic issues.
• Communicate effectively with stakeholders. Learn and interpret HUD regulations.
• Utilize online services for screening applicants.

Requirements:

• Proven experience as an administrative assistant or relevant administrative role
• Fluency in English and Spanish is required Previous experience in a similar role within a housing association would be advantageous.
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite, particularly Word and Excel High attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information

How to Apply:

or immediate consideration, call us at 610.882.1700!