Receptionist

This role is within a fast-paced environment and requires a detail-oriented individual who can handle confidential information with discretion.

Responsibilities:

• Type and format various documents such as reports, memos, and correspondence, ensuring accuracy and adherence to established guidelines.
• Enter data into computer systems and databases swiftly and accurately.
• Maintain electronic and physical filing systems, organizing and indexing files for easy retrieval.
• Communicate effectively with team members and supervisors regarding assignments.
• Respond promptly to inquiries and requests for information.
• Proofread typed documents for errors and inconsistencies, ensuring the accuracy and completeness of all work.
• Provide administrative support to other departments as needed, including tasks such as copying, scanning, and filing documents.
• Assist with special projects or tasks as assigned by management.
• Handle customer inquiries and resolve them efficiently.
• Monitor customer accounts and take appropriate action when necessary.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
• Experience in answering inbound and outbound calls
• Strong customer service skills and abilities
• Capable of handling data entry tasks accurately
• Ability to manage email correspondence effectively
• Scheduling appointments and managing calendars
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment
• Excellent organizational and multitasking abilities
• High level of professionalism and positive attitude
• Flexibility to adapt to changing priorities and tasks
• Good problem-solving and decision-making skills
• Attention to detail and high level of accuracy
• Ability to work independently and as part of a team.