Care Connector Bilingual Spanish - ref. y82920623
Pozent Philadelphia
The primary purpose of the job is to:
The Care Connector is responsible for supporting the daily operations of integrated care management and utilization management program interventions. The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company.
The Care Connector will start cases start UM cases in JIVA, perform data entry,answer phone calls from providers and members and attach faxes to cases. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.
The Care Connector is responsible for supporting the daily operations of integrated care management and utilization management program interventions. The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company.
The Care Connector will start cases start UM cases in JIVA, perform data entry,answer phone calls from providers and members and attach faxes to cases. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.
MCO experience a plus
Skill Required / Desired Amount of ExperienceHigh School Diploma or GED Required
Customer service experience on phone and in-person Required 1 Years
Proficient PC skills in a Windows based environment including word processing, spread sheets and working in database programs Required
Working knowledge of Plan Benefits and Services Highly desiredProven ability to keep accurate and timely records and documentation according to established processes Required
Bristol (PA), 28 mi from Philadelphia
is to respond to incoming telephone calls and monitor online account applications - serving as backup for the Customer Success Manager and Customer Success Specialists. The bilingual Customer Success Team Lead is able to read, speak, and write Spanish fluently...
National Coalition Of Healthcare RecruitersBear (DE), 26 mi from Philadelphia
to develop a treatment plan to decrease or eliminate pain and discomfort. Some chiropractic experience is preferred, but we are willing to train a new graduate who is excited to practice and motivated to learn. Bilingual in Spanish is a plus.
About us: Our...
Landenberg, 27 mi from Philadelphia
Bilingual in English and Spanish
Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate...
Best jobs you don't want to miss: