Receptionist 3

The role involves conducting research, handling information requests, performing clerical functions, and serving as the first point of contact for our visitors.

Responsibilities:

• Greet and direct visitors, providing a warm and professional first impression of our organization.
• Efficiently manage incoming calls, operating the telephone or console switchboard as required.
• Handle courier services, ensuring the timely arrival and dispatch of packages.
• Maintain a comprehensive visitor log and/or call record, and manage the issuance of security passes/badges.
• Perform typing, filing, photocopying, and binding tasks as a part of daily clerical functions.
• Schedule and maintain the boardroom, ensuring the availability of necessary equipment.
• Utilize computer applications such as Microsoft Word, Excel, and PowerPoint for administrative tasks.
• Maintain strict confidentiality of sensitive information.
• Execute other administrative support tasks as required.
• Demonstrate excellent interpersonal skills while dealing with visitors and staff members. • Proficiency in customer service, demonstrating a patient and helpful demeanor
• Expertise in Microsoft Excel, Word, and PowerPoint for data handling and presentation
• Ability to conduct effective research
• Familiarity with 'About Time' software for effective time management
• Experience in receptionist duties including handling phone calls, scheduling appointments, and greeting visitors
• Knowledge of security protocols to ensure a secure environment
• Fast typing skills for efficient data entry
• Experience in clerical duties such as organizing files and documents
• Proficiency in filing systems, both physical and digital
• Understanding of conductivity principles
• Excellent interpersonal skills for effective communication with team members and customers
• Proficiency in using photocopiers and other office equipment
• Excellent written communication skills for drafting emails, reports, and other documents
• Experience in handling courier services to ensure timely delivery of parcels
• Knowledge of switchboard operations for effective call routing
• Ability to handle visitors professionally and courteously
• Proficiency in various computer programs for efficient task completion
• Experience in handling mailers for effective communication
• Ability to direct visitors to the appropriate departments or individuals.