Receptionist - Kennett Square

This position is based in a fast-paced environment and requires excellent communication, multitasking, and organizational skills.

• Handle all incoming phone calls and redirect them as necessary.
• Serve as the first point of contact for customers, clients, vendors, and colleagues.
• Manage daily mail and deliveries by receiving, sorting, and forwarding them.
• Prepare outgoing mail by addressing, affixing postage, and arranging for pick-up.
• Log, file, and manage all customer service calls appropriately.
• Address customer inquiries or issues, ensuring they are logged correctly and directed to the relevant parties.
• Maintain an organized and clean reception area.
• Assist with other clerical activities, such as photocopying, faxing, and collating.
• Provide basic information to callers with general inquiries.
• Follow prescribed scripting for all reception communication.
• Contribute to team efforts by accomplishing tasks as required.
• Minimum of 1 year experience in a receptionist role or similar customer-facing position
• Proficient in using Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in answering multi-line phone systems
• Excellent customer service skills
• Ability to perform data entry tasks with high accuracy
• Strong interpersonal skills for effective communication with staff and visitors
• Experience in organizing files and maintaining filing systems
• Ability to schedule appointments and manage calendars effectively.