College Success Coach

Overview:

Fostering Talent, Changing Lives

Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

To empower community members to identify and address local issues by fostering collective action and leadership. Facilitate collaboration, build relationships, and mobilize resources to create sustainable social change.

Responsibilities:

and New York State, the College Success Coach role would include case planning duties in addition to the

• Reports directly to the Unit Lead (supervisor) or covering leadership
• Conducts mandatory 1:1 coaching session with all students for approximately 1 hour on a weekly basis or

• Liaises with stakeholders and assists students in integrating into the CUNY (or other colleges)

• Ensures students have access to all supportive resources in college and any community services
• Maintain regular contact with students (via email/text/phone) and at least weekly in-person contact to

• Monitor and raise any mental health concerns and/or other crisis needs to supervisor and plan on next

• Works with students to develop a financial plan allocating financial aid disbursements and ETV funds

• Coordinates with Academic Advisor, FSI tutor, and student to develop long-term academic plan.
• Ensures that students in their group are attending mandatory events (which will include meetings with

• Availability to residents on a consistent basis during the evening and weekend hours to address any

• Plans and oversees a rotating schedule of non-mandatory events both individually and with other CSC’s

• Documents student behavior based on situations in Electronic Health Record and other stakeholder

• Adheres to program protocol’s and procedures and maintains clear, concise and accurate approved

• Is in attendance and available for weekly supervision (both group and individual).
• Builds a relationship with CUNY staff members to ensure collaboration and proactive communication

• Adopts a strength focused approach with students, families, stakeholder, and within the program.
• Maintains a professional relationship with students at all times.
• Maintains communication with supervisor on advances and barriers experienced and reports immediately any concern to supervisor or covering supervisor
• Splits time between locations in the community, identified schools, Foundling offices
• Has ability to maintain confidential client records.
• Be proficient in Microsoft Word, Excel, PowerPoint, Internet, Email, and Data entry systems.
• Willingness to provide coverage support as needed to peers/team members
• Provides on campus and/off campus support as needed for program operation
• Ability to travel outside of assigned borough/region based off of client needs.
• Respond to email correspondences in a timely manner.

o Appropriate engagement with support departments to ensure appropriate and timely hiring, performance management, investigation, discipline, suspension, and restructuring decisions concerning direct reports. Regular supervision and performance evaluation of direct reports.

o Any other duties and/or tasks that may be assigned.

Salary Range: $51,000 - $58,300/year

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications:

Other Requirements:

• Education: Bachelor's in psychology, sociology or social work
• Demonstrates outstanding patience and a collaborative mindset
• Flexible and resourceful in meeting the needs of our students while keeping calm under pressure
• Reliable, punctual, and demonstrates strong communication skills
• Commitment to organizing meetings, visits, and appointments with students
• Excellent communication skills both verbal and written

Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution