[ref. o91717516] Dallas - Administrative Assistant

We are offering a contract to hire employment opportunity for an Administrative Assistant in Dallas, Texas. Working in the multifamily industry, this role will require a strong understanding of property operations and compliance. The Administrative Assistant will be tasked with a range of duties from income verification to preparing paperwork, with the ultimate goal of maintaining the smooth operation of our business.

Responsibilities:

• Greet visitors and handle telephone traffic in a professional manner
• Utilize OneSite Affordable Database software for processing rental payments and other tasks
• Maintain a waiting list of applicants and determine their eligibility
• Collaborate with third parties to verify all sources of income and assets
• Prepare and complete income certifications and forward them to the Compliance Department for review
• Monitor resident renewals and re-certifications on a monthly basis and schedule recertification appointments with residents
• Assist residents in completing recertification paperwork in a timely and accurate manner
• Review previous year files during recertification preparation to ensure compliance
• Prepare and maintain a list of all delinquent rents and follow up with site staff to resolve issues
• Assist the Property Manager in the preparation of daily and monthly reports, resident communications, move-out inspections, and market surveys. • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Ability to handle inbound and outbound calls with professionalism and excellent customer service
• Strong data entry skills with an eye for accuracy and attention to detail
• Experience in managing and scheduling appointments efficiently
• Excellent written and verbal communication skills for email correspondence
• Ability to provide high-quality customer service, resolving queries and issues effectively
• Ability to multitask and manage time effectively in a fast-paced environment
• Strong organizational skills with the ability to prioritize tasks effectively
• Demonstrated ability to maintain confidentiality and handle sensitive information
• Proven track record of reliability and responsibility.