[ref. m60542800] Manager, Store Operations

Overview:

The Manager of Store Operations serves as a key partner to Director of Store Operations, and Director of National Sales in supporting communication, efficiencies, consistency, and brand values.

Responsibilities:

• Responsible for supporting communication to stores regarding project timelines, payroll, contests, supplies, and other facets that support the operations of a store.
• Supports Store Communications in delivering clear, concise, timely and accurate operational communication to stores.
• Delivers timely research of operational challenges or issues for Stores, Field Management, and the Sales Support Center.
• Responsible for supporting stores in delivering all cost saving initiatives included, but not limited to payroll, store renovations/openings/closures, and supplies.
• Maintains a strong partnership with field and cross-functional corporate business partners to share information, assist with projects and ensure deadlines are met.
• Uses time management skills to deliver on time and value-added information to stores and field partners to enhance systems and processes.
• Performs miscellaneous research, operational duties and assists in projects as assigned.
• Identifies cutting-edge and best in class communication methods, processes and tools to support company strategy and initiatives.
• Represents the Operations Department in meetings, decisions, follow-up, etc. as it relates to supporting the field.
• Assist in the planning and implementation of corporate sales meetings for District and Store Management.
• Champions and demonstrates a commitment to Kirkland’s Home Values.
• Performs all other duties as assigned.

Qualifications:

• Bachelor’s degree from an accredited college or university. Any suitable combination of education and experience will be considered.
• 3-5 years of retail management, project management, store setup, or related experience required.
• Excellent verbal and written communication skills.
• High attention to detail with excellent organization skills.
• Ability to extract data from conversation and documents.
• Effective time management while handling multiple projects in a fast-paced deadline-driven environment. Responsive, quick and energetic.
• Technology literacy includes fluency with Excel, Word, Power Point, and Microsoft 365.
• Ability to work as a part of a team while also working independently, demonstrating sound judgement.
• Ability to work at a computer for extended periods of time.
• Ability to travel as needed.