Quality Test Engineer II (Contractor)

About Nevro:

The company started with a simple mission to help more patients suffering from debilitating pain and developed its proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 100,000 patients globally.

HFX iQ, Nevro’s latest innovation, is the first and only SCS System that uses Artificial Intelligence to optimize and maintain pain relief using each patient's response^1.Nevro’s unique support services provide every patient with an HFX Coach™ throughout their pain relief journey and every physician with HFX Cloud™ insights for enhanced patient and practice management.

Nevro also recently added a minimally invasive treatment option for patients suffering from chronic sacroiliac joint ("SI joint") pain and now provides the most comprehensive portfolio of products in the SI joint fusion space, designed to meet the preferences of physicians and varying patient needs in order to improve outcomes and quality of life for patients.

Job Summary & Responsibilities:

Analyzes failure reports and recommends corrective action. Develops methods, processes, and procedures that will improve the failure analysis process and/or reduce failures. This is an internal customer facing position that requires good listening, verbal and written communication skills in order to accurately present technical.

• Manage and maintain the product investigation lab
• Collaborate with appropriate technical, Clinical, Field/Sales and/or returned product analysis employees to ensure complaint investigations are adequate, accurate, detailed and timely.
• Analyze product complaints. Confirm complaint and determines root causes, when possible.
• Adapt or refine test procedures to properly address customer complaints
• Design and develop test equipment and test specification
• Differentiate between hardware and software failures.
• Perform board level circuit analysis
• Identify failure modes and root cause
• Other duties as assigned

Role Requirements:

• BS/MS in Electrical Engineering with 2-5 years performing product investigation or equivalent years of experience may be substituted for the education requirement

Skills and Knowledge:

• Extensive experience with analog and digital circuits
• Excellent technical writing and oral communication skills along with good presentation and be able to work in a team environment or independently
• Experience solving system problems
• Experience working in a biohazard investigation lab
• Have experience using test electronic equipment (Digital Storage Oscilloscope, Power supply, frequency generator)
• Be able to read and understand technical drawings, datasheets, and written work
• Proficient with commonly used concepts, practices, and procedures within the Electronic Engineering field
• Proficient using standard assembly tools: cutters, crimpers, soldering irons, pin insertion/removal tools, and torque tools and takes initiative and proactively seeks quality solutions through continuous improvement
• Knowledge of various quality tools such as root cause analysis
• Use hand and power tools to build, disassemble, modify, rework, reassemble and test circuit board assemblies as required.
• Must have good analytical and problem solving skills

Target Pay Range:

The final starting salary offer to the successful candidate will be determined by evaluating several factors, such as education, experience, knowledge, skills, internal equity, alignment with market data, and geography. *Nevro is a multi-state employer, so the target pay range may increase or decrease depending on the city/state.

Full-time Nevro team members enjoy a full suite of additional benefits such as market-leading medical, dental, and vision benefits, 401k matching, ample vacation time, pre-tax savings perks, tuition reimbursement, Employee Stock Purchase Plan (ESPP), short and/or long-term incentive opportunities, recognition awards, volunteer time off, and several employee resource groups that focus on supporting our Wellness, Leadership Development, and Diversity and Inclusion.

EEO Statement:

Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.