Patient Service Representative

This role offers a long-term contract employment opportunity and necessitates proficiency in Microsoft Office Suite and EPIC software.

Responsibilities:

• Process patient access information accurately
• Handle inbound calls from patients efficiently
• Deliver exceptional customer service to all patients and visitors
• Verify patient insurance details and process authorizations
• Oversee front desk duties within a medical environment
• Keep patient records up-to-date and accurate
• Address any patient inquiries in a timely and detail-oriented manner
• Use EPIC software for various administrative tasks
• Monitor patient accounts and take necessary actions
• Proficiency in answering inbound calls, demonstrating excellent communication and interpersonal skills
• Experience with authorizations, including insurance verification and patient consent
• Familiarity with patient access procedures, ensuring efficient and effective service delivery
• Exceptional customer service skills, with a focus on patient satisfaction and relationship management
• Proficient in using Epic Software for patient record management and scheduling appointments

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