Administrative Assistant

This position is on site from Monday to Friday.

Responsibilities:

• Manage inbound calls and provide exceptional customer service
• Perform data entry tasks with accuracy and efficiency
• Maintain effective email correspondence with customers and team members
• Utilize Microsoft Office Suite extensively, especially Excel and Outlook
• Schedule appointments and manage calendars for team members
• Provide administrative assistance in various office functions
• Contribute to administrative management tasks
• Contact members to communicate their eligibility status
• Manage and maintain accurate customer credit records
• Process customer credit applications efficiently.
• Minimum of 3 years of experience as an Administrative Assistant or in a similar role
• Proficiency in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook
• Experience with administrative and clerical procedures, managing files and records, and other office procedures and terminologies
• Proficient in data entry and management
• Ability to answer inbound calls and provide excellent customer service
• Excellent written and verbal communication skills, including email correspondence
• Must be able to provide administrative assistance and manage administrative office tasks effectively
• Ability to multitask, prioritize, and manage time efficiently
• Excellent attention to detail
• Must be able to work well alone and as part of a team.