Collections Specialist

We are in the process of recruiting a Collections Specialist to join our team in the Information Technology sector, based in SYRACUSE, New York. This role offers a short term contract employment opportunity, where you'll be engaged in handling collection calls and maintaining the financial records of the organization.

Responsibilities:

• Engage in collection processes and make collection calls as necessary.
• Utilize Accounting Software Systems and CRM to keep track of customer accounts and transactions.
• Leverage tools such as Accurint and ADP - Financial Services to process customer credit applications.
• Accurately maintain customer credit records and ensure their accuracy.
• Answer inbound calls and address customer inquiries related to their accounts.
• Utilize Epic Software for efficient claim administration.
• Perform billing functions and manage Accounts Receivable (AR).
• Ensure all customer interactions and transactions adhere to the company's collection processes. • Proficiency in Accounting Software Systems is expected for efficient management of financial records.
• Familiarity with Accurint is required, as it is instrumental in locating and researching assets.
• Knowledge of ADP - Financial Services is beneficial in processing financial transactions and managing data.
• Proficiency in CRM is required for managing interactions with current and potential customers.
• Experience with Epic Software is necessary for integrated financial management.
• Expertise in Accounts Receivable (AR) is crucial for managing due payments.
• Ability to handle Answering Inbound Calls professionally is essential for client communication.
• Proficiency in Billing Functions is required for accurate invoicing and financial documentation.
• Knowledge of Claim Administration is beneficial for managing and resolving claims.
• Experience with Collection Processes is essential for the recovery of outstanding payments.