Director - Retail Sales

Overview:

The Director - Retail Sales will play a key role in working with current and future large customers across our network. This role will be the primary customer interface for a defined portfolio of business. The generation of revenue growth within the portfolio will come through relationship building and management, knowledge of XGS services, and strategic development of value-add solutions for assigned accounts.

Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Build a multi-year strategy to secure and grow relationship with National Retailers (Home Depot, Lowes, Other National Flooring)
• Identify an active pipeline of value initiatives that are mutually beneficial to our retail customers and XGS
• Identify and maintain relationships with all key functional areas of retail partners. Create a corresponding contact web aligned with XGS executive.
• Coordinate Top-to-Top meetings annually with VP/C-Level executives
• Meet /exceed assigned revenue growth goals as assigned each calendar quarter
• Prepare action and project plans to monitor successful market penetration within assigned accounts
• Communicate and coordinate with Operations and other XGS functional teams to properly support portfolio growth
• Maintain activity in Customer Relationship Management (CRM)
• Lead and prepare all customer presentations and pricing activity through the customer life cycle
• Develop and maintain sales materials and current product knowledge
• Identify customer supply chain challenges and provide customer-centric solutions to help solve
• Support annual budget process
• Participate in marketing events such as seminars and trade shows.
• Operate in an individual contributor capacity – willing to consider remote based candidates
• Other duties as assigned

Qualifications:

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:

• Bachelor’s degree required
• Flooring, building, home hardware or similar retail industry experience is preferred. Will consider a strong supply chain sales background.
• 7+ years of demonstrated experience achieving designated goals and results in a similar dynamic environment.
• Experience in designing and executing on a vertical strategy within a supply chain environment
• Strong communication skills to articulate customer value being delivered during presentations
• Analytical knowledge of the US supply-chain.

PHYSICAL AND MENTAL REQUIREMENTS:

• Work requires local and national travel to current and potential clients 25-50%
• Will consider a remote candidate
• Consistently maintains excellent personal attendance records
• Frequently lift objects weighing up to 25 pounds
• Climb stairs
• Sit for long periods of time
• Occasionally stoop, kneel or crouch
• Use hands and arms to reach for, grasp and manipulate object
• Manual dexterity to operate a computer and other office machines
• Correctable vision and hearing
• Clear and understandable speaking voice for the purposes of telephone communication
• Able to travel 25-50%

We are a company that stives to bring our people together for open collaboration, development and growth, regular celebrations while supporting and building stronger communities in which we serve.

ENVIRONMENT

Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in all areas as required. Although the work usually is not considered inherently dangerous, must be careful while performing onsite services.

This job description does not constitute a written or implied contract of employment.