It Business Intelligence Developer Level
NOTE: This is a remote position.
VENDORS: Please read the role description carefully, as this position requires a highly-skilled candidate. Any submission that does not match the requirements will not be considered.
This is Us
The State of Connecticut is leading a new digital transformation in government to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier.When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.
Is This You?
Big Thinker. You see data as a means for reaching strategic goals and can use data to impact both the business and the customer.
Problem Solver. You recognize the critical role data plays in understanding and solving pain points.
Organically Curious. You see beyond the obvious to identify and fill-in the missing data and gaps of understanding
Service-Oriented. You are passionate about government innovation and improving services for your fellow citizens.
About the Role
The Data Analytics and Strategy Lead will be a key player in establishing a robust, scalable, and accessible data practice for the State of Connecticut. This role requires a unique combination of technical expertise, strong analytical skills, and a highly strategic mindset to drive awareness and adoption of data and analytics.This person will maintain and expand on existing data structures including pipelines, databases, and dashboards, while also helping to build a sustainable data practice that drives government-wide optimization.
You will guide teams in leveraging data to improve the end-to-end user journey, identify product and service challenges, and foster a culture where data is integrated into everyday operations. You will also ensure the integrity, uptime, and accessibility of data technology to support the state's initiatives.
You must have a deep understanding of data modelling, user research, data analysis, visualizations, and the strategic application of data to improve service delivery at every stage of the customer lifecycle. You will need to have a strong background in quantitative/qualitative data management, data research methodologies, data engineering, data analysis, and executive-level communication skills to be successful in this role.There will be a heavy emphasis on Google Analytics, Google Search Console, Power BI, and other behavioral metric systems.
Note: This is a full-stack data position, which requires a cross-functional skillset in engineering, analysis, and strategy. Do not apply if you do not have proficiency in each of these areas.
Key Responsibilities- Data Strategy and Leadership:
- Help lead the development and execution of the state's data practice, focusing on clear and actionable strategies and aligning with organizational goals.
- Work closely with stakeholders to identify critical data needs and design solutions that address them.
- Mentor and guide non-technical teams to build their confidence and capability in using data for decision-making.
- Analysis and Insights:
- Collect, compare, and analyze complex data sets to identify trends, patterns, and actionable opportunities.
- Present findings in clear, visually engaging formats tailored to audiences with varying levels of data literacy.
- Create detailed reports, dashboards, and presentations that drive organizational improvements and adoption of insights.
- Technical Maintenance and Expansion:
- Maintain and optimize existing pipelines, databases, and Power BI dashboards currently in use at the State.
- Develop and implement strategies to scale data systems as needs grow, ensuring performance and data integrity.
- Oversee ETL processes to integrate data from new sources and improve workflows.
- User Engagement and Enablement:
- Design and deliver training programs to help non-technical teams incorporate data and analysis into their regular workflows.
- Collaborate with teams to develop KPIs and frameworks for measuring the impact of data-driven initiatives.
- Facilitate workshops, office hours, and regular program updates to ensure alignment across teams.
- Cross-Functional Collaboration:
- Partner with leadership, IT teams, and other stakeholders to identify priorities and implement solutions.
- Act as a liaison between technical teams and business stakeholders, ensuring alignment and understanding.
Experience Required for This Role
Data Collection & Analysis at least 3 years of measurable experience in the following:
- Analyzing user data and metrics to drive specific business goals
- Using data to isolate problems and develop solutions
- Uti