Front Desk Coordinator
Robert Half San Francisco
Front Desk Coordinator position available via Robert Half
Our client, a leading Property Management Company, is seeking a professional and personable Front Desk Coordinator to be the face of their organization. As the first point of contact for tenants, vendors, and visitors, you will play a key role in creating a welcoming environment while ensuring the smooth daily operations of the front desk.This is an excellent opportunity for a customer-service-focused individual with strong organizational skills who enjoys working in a collaborative, fast-paced environment.
Job Description
Front Desk Operations- Serve as the primary point of contact for all visitors, clients, and tenants, offering outstanding service with professionalism and a warm demeanor.
- Answer and transfer incoming calls promptly and accurately, while responding to inquiries regarding the property and its management services.
- Manage the front desk area, maintaining a clean, organized, and welcoming environment.
- Handle incoming and outgoing mail, deliveries, and packages, ensuring proper tracking and distribution.
- Assist the property management team with administrative tasks such as filing, data entry, and maintaining tenant information.
- Schedule and coordinate appointments, meetings, and conference room reservations as needed.
- Address tenant questions or direct them to the appropriate team member for resolution.
- Support the coordination of vendor and contractor visits, including tracking sign-ins and ensuring access to relevant areas of the property.
- Provide updates, notices, and announcements to tenants as directed by the property management team.
- Monitor the functionality of front desk equipment and report any technical or maintenance issues to the property management team.
- Maintain accurate documentation of front desk activities and processes for compliance and audit purposes.
Please apply with your resume via Robert Half
Qualifications
Required Skills & Experience:
- 1-2 years of previous experience in administration, reception, or customer service (experience in property management is a plus).
- Strong multitasking and organizational skills with a keen attention to detail.
- Excellent verbal and written communication skills with a professional attitude and appearance.
- Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and comfort working with property management software or CRM tools.
- A customer-first mindset with the ability to remain calm under pressure.
Preferred Skills:
- Experience in property management, real estate, or a similar industry.
- Familiarity with scheduling software and front desk systems.
- Problem-solving skills and the ability to address issues efficiently and effectively.
Please apply with your resume via Robert Half
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