Promotions Operations Specialist - POSUB

apartmentNavitsPartners placeIndependence calendar_month 

Promotions Operations Specialist

General Summary & Scope
  • Maintain an up-to-date promotions calendar to meet all launch deadlines.
  • Build and conduct thorough end-to-end testing of promotions to ensure accuracy and enhance the guest experience.
  • Serve as a cross-functional liaison among E-commerce Merchandising, Marketing, Retail Pricing, IT, and other departments to execute online promotions and suggest improvements.
  • Quickly address guest-facing promotional errors with appropriate action.
  • Work with the Content team on product maintenance and additional tasks.
  • Monitor daily reporting and alerting to take necessary actions.
  • Coordinate major promotional events with E-commerce Merchants and Retail Pricing.
  • Troubleshoot and resolve system issues in collaboration with the IT Ops team.
  • Own ongoing initiatives such as Mag/Tab, newsletters, and coupon code generation.
  • Assist with other digital ad hoc projects as required.
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