Talent Manager (Administrative and Customer Support)

apartmentRobert Half placeBoca Raton calendar_month 
Job Type: Talent Solutions
Job Title: Talent Manager (Administrative & Customer Support)
Assignment Type: Full-Time

Industry: Administrative & Customer Support

Job Summary

Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments.

Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.

Qualifications:

  • BA/BS degree preferred.
  • 1+ years administrative or customer support experience preferred.
  • 2+ years’ experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment.
  • Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships.
  • Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).
  • Knowledge and familiarity with administrative and customer support department operations.
  • Positive attitude and an engaging businesslike approach.
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