Receptionist

You will be working in a dynamic environment where your organizational skills will be highly appreciated. This role offers a contract to permanent employment opportunity.

Responsibilities:

• Managing all incoming calls through a multi-line phone system, ensuring detail oriented and efficient communication
• Delivering high-quality customer service, addressing customer inquiries and resolving issues promptly
• Carrying out data entry tasks with a high degree of accuracy, updating and maintaining customer records
• Handling email correspondence effectively, responding to emails in a timely manner
• Distributing mail across different departments efficiently
• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage tasks and correspondence
• Organizing files systematically for easy access and retrieval
• Scheduling appointments accurately and ensuring all parties are informed of changes in a timely manner. • Proficiency in answering and managing a multi-line phone system
• Exceptional customer service skills
• Experience in accurate data entry
• Ability to handle email correspondence professionally
• Strong interpersonal skills for effective communication with clients and team members
• Proficiency in Microsoft Excel for data management and analysis
• Familiarity with Microsoft Outlook for email and calendar management
• Experience with Microsoft Word for document creation and editing
• Ability to organize files systematically for easy access and retrieval
• Experience in scheduling appointments efficiently