Incident Response Manager
Mavrix Minds Atlanta
Responsibilities: Swiftly resolve incidents, making decisions on solutions and managing impact. Lead technical and business discussions for incident resolution. Log, categorize, and prioritize incidents, escalating when necessary. Develop and update Operations and Incident Management processes.
Manage Post-Incident Review process and compile Monthly Metrics Reports. Learn essential application and business processes. Participate in enterprise monitoring initiatives. Perform other assigned duties. Champion best practices. General Requirements: Work under general direction, responding to complex issues with discretion.
Interact and influence colleagues, maintaining working-level contact with clients and partners. Apply a methodical approach to issue resolution. Demonstrate effective communication skills. Plan, schedule, and monitor work competently within limited deadlines.
Manage Post-Incident Review process and compile Monthly Metrics Reports. Learn essential application and business processes. Participate in enterprise monitoring initiatives. Perform other assigned duties. Champion best practices. General Requirements: Work under general direction, responding to complex issues with discretion.
Interact and influence colleagues, maintaining working-level contact with clients and partners. Apply a methodical approach to issue resolution. Demonstrate effective communication skills. Plan, schedule, and monitor work competently within limited deadlines.
Functional Skills: Understand the value of accuracy and attention to detail. Apply knowledge of economic, financial, market, and industry trends. Demonstrate knowledge of consulting techniques. Possess knowledge and ability for financial forecasting and modeling.
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incident response, and cloud security compliance. You will be a key member of the security leadership team, providing guidance and direction to a team of security professionals and collaborating with other departments across the company.
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