Financial Services Representative
This role focuses on delivering exceptional customer support while fostering and strengthening client relationships. If you or someone in your network excels at guiding customers through new products and processes, we encourage you to apply today!
HYBRID POSITION
- 5 DAYS ON SITE REQUIRED for first 30 days and potentially longer depending on training needs
- Following training, will be required in office 3 days per week (Tuesday-Thursday)
- Shift hours are from 8-5pm MST
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities- Service customers phone and email inquiries.
- Assist customers in navigating on-line platforms and all Treasury Management products utilizing the Bank’s servicing tools such as emulation and co-browse.
- Assist customers with their deposit and loan questions.
- Maintain appropriate technical understanding of bank systems. Regularly attend trainings to support/expend knowledge base.
- Oversees the implementation, integration, effectiveness, and adherence to the change management process.
- Assesses the impact, cost benefit and risk of proposed changes.
- Coordinates the change planning and implementation process.
- Manages implementation of end-to-end large scale application changes.
- Maintains continuous communications with stakeholders, IT, and business teams.
- Consults on large scale and complex change management program across the organization. Integrates change management process with other service management functions.
- Provides day-to-day supervision of the change team, ensuring high levels of system/service availability of all systems.
- Financial Services
- Client Service
- Banking Relationships
- Banking Operations
- Basic Computer Skills
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.