Director of Regional Sales - Public Sector -NE

placeBoston calendar_month 

Company Overview:

NWN Carousel delivers AI-powered technology solutions for the modern workplace, delivered across multiple offerings. Our expertise in cloud transformation, intelligent infrastructure, cybersecurity, managed devices, visual collaboration, and cloud communications, leverages 30+ years of engineering strategic outcomes.
Our proprietary Experience Management Platform (EMP) ensures seamless service delivery, real-time observability and improved uptime, efficiency, and experiences for our clients. We’re a customer-obsessed team earning a 70+ Customer Net Promoter Score (NPS), and committed to a culture of innovation, integrity, and operational excellence.

Our company has been recognized with hundreds of industry awards and are proud to be a 'Best Place to Work’ with an 80+ Employee Net Promoter Score (eNPS).

Our team of 1,050+ dedicated and talented employees deliver first-class, innovative technology solutions to more than 5,000 customers with a goal to deliver great customer and employee experiences. We offer employees a rewarding family-friendly flexible work environment where they can advance their skills and grow their careers AND we offer full-time employees a competitive and comprehensive benefits package.

Responsibilities:

The Director of Regional Sales prioritizes and drives execution of opportunities for growth and plays a key leadership role within their assigned region to achieve maximum profitability that supports the company’s goals, vision, and values, within government agencies, educational institutions, and other public sector organizations.

This role requires a strong understanding of public sector procurement processes, excellent relationship-building skills, and the ability to navigate complex sales cycles.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not limited to:

  • Oversees the daily operations of the sales team to ensure goals and objectives are being met.
  • Generally, with some exceptions, is responsible for assigned sales quota of up to approximately $50M.
  • Establish account lists and align sales territories.
  • Ensures strategic account plans are developed and completed for top accounts in region targeting public sector organizations to achieve revenue targets.
  • Routinely engages key internal selling and service support partners, works closely with Systems Architects and Engineering leaders and their teams to drive a complete set of solutions and services in each sale.
  • Monitors all sales activities within the team to ensure satisfactory account management performance is being consistently maintained and goals and objectives are being met.
  • Reviews all current projects to include; invoicing, project milestones, and performance to ensure we are maximizing our sales efforts and meeting quarterly performance objectives.
  • Achieves sales and marketing goals by working effectively with internal and external partners.
  • Creates and maintains client relationships within the customer base to include; meetings with manufacturers, customers, and vendors to continue and enhance the business and make us the partner of choice.
  • Assist with navigation of complex public sector procurement and compliance requirements, ensuring adherence to regulations and guidelines.
  • Provides RFP assistance and direction to sales and engineering team.
  • Approve expense reports for direct reports in accordance with specified budgets and company policies and procedures.
  • Vendor management.
  • Interacts with vendors on a strategic level to plan, manage, and evaluate annual growth objectives for both sides.
  • Routinely communicates to vendor partners to ensure plan objectives are being met and create go to market strategies.
  • Fosters effective relationships with multiple vendors to increase effectiveness in business growth.
  • Stay informed on public sector trends, technology advancements, and policy changes affecting the market.
  • Ensures sales team is trained on key partner solutions and maintains relevant certifications.
  • Executes sales strategy by identifying customer needs and selling the appropriate services.
  • Maintains a targeted understanding of customers' business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business.
  • Meets or exceeds annual sales top line revenue and margin goals as defined by management.
  • Manages individual sales objectives to include sales orders and billing activities to support quarterly goals.
  • Manages on-going customer account maintenance to include, updating account information in internal systems and resolving customer satisfaction issues.
  • Ensure each staff member completes Career Development Plan and reviews quarterly at a minimum.
  • Educates team on sales, technical, and business acumen to better support customer needs.
  • Provides training to sales resources on core selling tools and processes.
  • Mentors and motivates sales team members to ensure satisfactory performance.
  • Ensures training and development on reporting and metrics management, internal systems and processes to enhance the accuracy of sales forecasts and processes.
  • Continuously drives recruiting efforts and leads interviewing efforts to ensure a continuous pool of candidates and to find and select the most qualified sales candidates.
  • Manages and educates team on account mapping, marketing, planning, and execution to further enhance go to market strategies.
  • Reviews and completes annual performance appraisals for direct reports in accordance to policy and procedures.
  • Monitors staff development objectives to include, sales training and certifications.
  • Strategic planning and presentation.
  • Provides accurate weekly, monthly and quarterly sales forecasts and manages individual and team pipelines at all stages to ensure we are meeting goals and objectives.
  • Understands market trends and trains internal and external partners on business opportunities.
  • Conducts weekly sales commitment calls on both regional and corporate levels to ensure effective strategies are being deployed.
  • Reviews company, territory, regional and individual progress updates with team members.

Additional job responsibilities include, but are not limited to:

  • Ability to create a strategic plan with the customer's executive staff to add value to the customer business and develop a sales plan to meet the customer's strategic needs.
  • Partners closely with Marketing to maximize local and regional business development initiatives, campaigns and other processes to maintain client awareness of NWN Carousel in the assigned markets.
  • Other responsibilities as assigned.

Qualifications:

Role Qualifications and Requirements

The following are minimum qualifications and requirements required for this role:

  • Bachelor's degree or equivalent work experience/military experience.
  • Working knowledge and/or the ability to quickly assimilate and reliably use NWN Carousel’s core selling models and tools, specifically SalesForce platforms, MEDDICC selling methodology and fundamental skills learned in our Force Management sales process training.
  • 10 years of experience in areas of technology solution sales and consulting within the public sector.
  • Excellent oral and written communication skills.
  • 5+ years of management experience.
  • Strong knowledge of public sector procurement processes and regulations.
  • Experience responding to RFPs and managing public sector contracts.
  • Experience selling complex solutions and services.
  • Self-motivated and competitive with strong organizational and interpersonal skills.
  • Presentation and public speaking skills.
  • Mentoring/coaching skills.
  • Customer focused.
  • Knowledge of basic economic and accounting principles and practices.
  • Knowledge of administration and management principles, specifically in; strategic planning, resource allocation, leadership technique, and coordination of people and resources.
  • Knowledge of human resource principles and procedures to include; personnel recruitment, selection, training, and development.
  • Ability to work closely and effectively with members across departments and at all levels of the organization.
  • Must possess a clean driving record and have access to a personal vehicle or reliable transportation.

The following qualifications are ideal, but not required:

  • Additional qualifications as required.

Travel: Up to 50% - Travel to client locations, Sales training, or business meetings

At NWN Carousel, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match.
Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles.

Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN Carousel are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN Carousel is an Equal Opportunity Employer: NWN Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

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