Collections Specialist
Robert Half Jersey City
We are offering a contract employment opportunity for a Collections Specialist in Jersey City, New Jersey. This role involves maintaining our company's collection policies, managing the collection process, and evaluating clients' financial abilities in the telecommunications industry.
Responsibilities:
- Keep company's collection policies updated and ensure adherence to relevant laws and policies.
- Evaluate clients' financial capabilities and negotiate feasible payment plans.
- Establish contact with clients with overdue payments and set up payment plans.
- Manage and monitor all overdue accounts, identifying potential issues that may delay payment and taking necessary action.
- Collaborate with the sales and customer service departments to handle customer inquiries and resolve disputes.
- Report on collection activity and accounts receivable status to management.
- Organize records of debts and payments, and re-organize customer's account based on received payments.
- Participate in necessary legal proceedings and assist with the preparation of financial documents.
- Develop collection strategies to maximize cash receipts.
- Prepare reports on account statuses for the accounts receivable department and assist clients in navigating the company's website or payment portal.
Skills:
- Proficient in Accounting Software Systems, Accurint, Great Plains (GPAC), IBM AS/400, and Microsoft Excel.
- Familiarity with Billing Functions and Collection Processes.
- Experience as a Collector and handling Credit related tasks.
- Excellent Customer Service skills. • Proficiency in Accounting Software Systems is essential for this role.
- Knowledge of Accurint is required.
- Familiarity with Great Plains (GPAC) is vital.
- Experience with IBM AS/400 is necessary.
- Applicants must be proficient in Microsoft Excel.
- Understanding of Billing Functions is required.
- Knowledge of Collection Processes is important.
- Experience as a Collector is necessary.
- Understanding of Credit is required.
- Excellent Customer Service skills are essential.
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style culture.
Responsibilities:
Position Summary:
Seeking a Collections Specialist that thrives in a fast-paced environment that is looking to join our Finance team.
Principal Duties & Responsibilities:
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