Billing Analyst

apartmentRobert Half placeNew York calendar_month 

We are offering a contract to hire opportunity for a Billing Analyst for a software company. As a Billing Analyst, you will play a crucial role in managing customer billing processes, resolving issues, and maintaining customer satisfaction.

Responsibilities:

  • Manage complex data consolidation processes to ensure accurate and timely customer billing
  • Conduct detailed billing research to find appropriate solutions for compliance standards and high-quality customer service
  • Review contract terms and bill customers for new sales and renewals
  • Address and resolve billing discrepancies by responding to inquiries and generating credit memos when necessary
  • Collaborate with stakeholders across multiple departments to improve and develop scalable internal customer billing processes
  • Participate in month-end closing activities to support timely task completion, journal entries, and reporting analytics
  • Provide assistance for external audits and respond to internal and customer/vendor inquiries
  • Handle vendor onboarding requests
  • Contribute to other projects on the accounting team as required
  • Ensure adherence to US Generally Accepted Accounting Principles (GAAP)
  • Leverage strong Microsoft Excel skills, including advanced formulas and pivot tables, to perform tasks
  • Maintain exceptional attention to detail and strong interpersonal and communication skills.
  • A minimum of three years of experience in a similar role within the finance industry.
  • Proficiency in accounts receivable (AR) is mandatory.
  • Proven experience in auditing, with a keen eye for detail and accuracy.
  • Strong understanding of billing functions and processes.
  • Demonstrated experience in billing, including the preparation, review, and reconciliation of bills.
  • Experience in conducting month-end close procedures.
  • Knowledge of Software as a Service (SaaS) billing systems would be advantageous.
  • Proficiency in account reconciliation and resolving any discrepancies.
  • Strong skills in account analysis, with the ability to interpret and present complex financial data.
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Billing Analyst

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