Receptionist - Baltimore

The role also involves general administrative tasks and handling various forms of communications.

Responsibilities:

• Greet students and guests, ensuring a welcoming environment
• Respond to inquiries, providing accurate information and assistance
• Manage phone calls, ensuring messages are relayed effectively
• Uphold high-quality customer service standards, resolving issues promptly
• Perform general clerical duties, ensuring smooth operational flow
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and email correspondence
• Organize files, maintaining an efficient and accessible filing system
• Schedule appointments, ensuring efficient coordination of activities
• Operate a multi-line phone system, managing calls effectively
• Leverage interpersonal skills to foster positive relationships with students and guests. • Proficiency in answering multi-line phone system
• Demonstrated experience in customer service
• Ability to perform data entry tasks with accuracy and precision
• Capacity to manage email correspondence professionally and promptly
• Excellent interpersonal skills to interact with staff, students, and visitors
• Proficiency in Microsoft Excel for data management and analysis
• Familiarity with Microsoft Outlook for email and calendar management
• Proficiency in Microsoft Word for document creation and editing
• Experience in organizing files both physically and digitally
• Ability to schedule appointments and manage calendars efficiently